70mai EU
70mai microSD Card Optimized for Dash Cam
- The 70mai microSD cards are designed to function seamlessly with 70mai dashcams.
- The 256G variant is suitable for use with Dash Cam A810 and Dash Cam A800S.
- The 128G variant is suitable for use with the following dashcams in the 70mai lineup: Dash Cam M300, Dash Cam Lite 2, Dash Cam A400, Dash Cam A500S, Dash Cam A800s, and Dash Cam A810.
- The 32G and 64G variants are compatible with the following dashcams: Dash Cam Smart 1S, Dash Cam M300, Dash Cam Lite 2, Dash Cam A400, Dash Cam A500S, and Dash Cam A800s.
1. Shipping Fee &Time
Order €50+ and get free shipping:
This applies to Austria, Belgium, Czech Republic, France, Netherlands, Poland, Luxembourg, most of Portugal (18 out of 20 regions), Croatia, and Greece.
Order €150+ and get free shipping:
For Denmark, Spain (most regions), Hungary, Ireland, Lithuania, Bulgaria, Monaco, and Slovakia.
Other European Countries:
We can still ship your order to Estonia, Finland, Latvia, Slovenia, Romania, and Malta, but there will be a shipping cost.
Order Processing Info:
Orders placed before 5:00 PM PST (Pacific Time) will be shipped the next business day (excluding weekends and holidays).
Once shipped, expect your goodies to arrive within 7-10 business days.
Please allow up to 2 working days for processing your order. When your package is shipped, we will send you an email including a link and a tracking number so you can see the progress of your package.
During a sale event, shipping may be delayed due to the high volume of orders. We will process order ASAP, however if there is a significant delay, we will contact you through email.
2. Tracking Number
Once your order ships, we will send you an email including tracking number individually. Please allow 48 hours for the tracking update. If your tracking has no update over 3 working days, please contact us at onlinehelp@70mai.com, we are here to help.
3. Delivery Address
A correct and complete delivery address is essential. Otherwise your parcel may experience a delay or a lost which we are not responsible for due to the incorrect information provided by you (our customers).
We are unable to change the address once your package is already shipped out. If a package is returned to us due to an incorrect or incomplete address, we will contact you for a correction, and the package will be re-shipped at an additional shipping fee.
4. Order Cancellation
We accept order cancellation before the product is shipped. If the order is canceled you will get full refund. We cannot cancel the order if the product is already shipped out.
5. Order Modification
We don't offer order emendation after the order has been placed. If you want to change the item(s) of your order, please contact us in time to cancel the original order and replace it with a new one.
1. Warranty Period
We provide limited-time warranty for purchases from 70mai Official Online Store (https://www.70mai.store/). See below for details. The warranty period starts when the original purchaser receives the products.
Item | Warranty Period (Months) |
Dash Cams | 24 |
Accessories for Dash Cams | 24 |
* This limited warranty policy only applies to products purchased at 70mai Official Online Store.
*If some eCommerce platforms, sales channels or individual sellers who promised different after-sales policies with the following description, please contact your place of purchase to implement your warranty.
*The warranty period may vary according to local laws and regulations.
2. How to claim your warranty?
STEP 1: Have all your materials in place
If an incident just occurred, you will want to collect a few basic things to have the right information. Here is what you need to have ready to go to make your claim filing as fast and easy as possible.
- Photos & Videos — When you file your claim, you’ll be asked to send pictures to show what went wrong. Take multiple pictures so you can clearly show what the problem is and where on the product it’s located. And take a short video to show the issues.
- Details — You’ll need to be able to describe the incident, so make sure you know the details on what happened and how.
- Sales invoice & Order No. — Sales invoice or order confirmation email that shows the description of the product, its price and sales channel.
STEP 2: Start your claim
Please contact us at onlinehelp@70mai.com You will need to provide the claim incident information from Step 1
STEP 3: Receive your email response
Once the claim information is received, one of our team members will start processing your claim. If our team has additional questions, they’ll follow up by email to get more information specific to your claim.
3. To be qualifies for the warranty service, the following conditions must be met:
- To damage caused by unauthorized (not included in the official product manual) modification, disassembly, opening of the product and/or attempted repairs.
- To consumable parts, such as batteries or protective coatings, that may naturally diminish over time, unless failure has occurred due to a defect in materials or workmanship.
- To cosmetic damage, including but not limited to scratches, dents and broken plastic on ports, unless failure has occurred due to a defect in materials or workmanship.
- To damage caused by the use of third-party components or products.
- To accidental damage (for example, the product is dropped from high up or suffers water damage).
- To product failure or damage caused by major incident or natural disaster (for example, fire, earthquake, lightning etc.).
- To damage due to incorrect installation, use and/or operation of product not in accordance with the official product manual.
- To defects caused by normal wear or aging.
- To damage caused by improper use of battery packs and chargers.
- If the product’s serial number has been removed or smeared.
5. Important Note:
- Please note that product repair may cause data loss; please back up your data first.
- If the recipient address you provide is wrong, or the recipient refuses to receive the delivery, any resulting loss shall be borne by the recipient. If the product cannot be delivered or is rejected, it will be returned to 70mai. 70mai has the right to dispose of the product.
- When you sign for the product, please check it is in good condition. Ensure there is no damage that may have occurred during delivery, or for any other reason.
- If the return is caused by the consumer, the consumer should be responsible for the shipping fee. The specific fee should be based on the shipping carrier you choose; If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.
- Once the customer agrees to a product inspection, 70mai will inspect the product, send a quote for the total repair cost, and will wait for the customer approval.
Return Policy
70mai is committed to our customers’ satisfaction. If the product did not meet your expectations or was defective, you can refer to the following policies to request a refund or exchange within 30 days from the date of delivery.
Important Note: Normally the orders that are under processing, being on hold or have been shipped out (you have received the tracking number or your order status is completed) cannot be cancelled. If you have to refuse delivery after the package is dispatched from 70mai due to force majeure, you are subject to the following return and refund policies and must pay for the original shipping charges, which will be deducted from your refund.
1. Return Policy for Products Purchased from 70mai
a) For Unwanted Products
If the 70mai product that you purchased directly from 70mai.store does not meet your satisfaction, but was not confirmed defective by 70mai, we call such product as “unwanted product”. You may return the unwanted product for a full refund or replacement within 30 days of the delivery date.
Beyond the end of those 30 days, refunds and exchanges for unwanted products are not available.
b) For Defective Products (Not Artificially Damaged)
If the product is defective (not artificially damaged) when you receive it, within 30 days of delivery, you can return to 70mai and get a full refund or replacement. 70mai are responsible for all shipping fees.
Beyond the 30 days but within warranty period, a full refund is not available, but replacement or repair is acceptable. You are responsible for the return shipping fees.
c) For Artificially Damaged Products
Refund will not be provided if the product is artificially damaged. In order to be eligible for replacement or repair, you have to return the product within 30 calendar days starting from the date when the product is delivered. All returns must be in new/unused condition with original tags and labels attached. Please keep in mind that you will be responsible for all shipping costs. After 30 days, any replacement or repair is not acceptable any more.
Please contact us at onlinehelp@70mai.com to obtain instructions to return. To better process your return, please provide us the order number provided by 70mai.store. You will receive instructions on how to properly pack the products and return them to us. Please make sure all components are included in the package.
2. Additional non-returnable items:
- Gift cards
- Download software products
3. Refund
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. Please allow up to 7 working days for us to examine the returned product. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take 3-7 days for your bank or credit card company to process and post the refund too.
Important Note: The Product for Refund will be thoroughly inspected by 70mai when received and a decision will be made whether the Inspection Criteria are met. If your Product for Refund fails to satisfy the Inspection Criteria (the “Non-conforming Product for Refund”) and has been shipped to 70mai, your Non-conforming Product for Refund will be rejected. The inspection may take up to 7 business days from the time your Product for Refund is received. If the Non-conforming Product for Refund is rejected by 70mai, you will be billed with the cost and fees of shipping the Non-conforming Product for Refund from 70mai back to you.
4. Return Policy for Products Purchased from a Third-Party
If the 70mai product that you have purchased from the third-party stores or vendors does not function to your satisfaction or does not apply to your installation, please contact the third-party store or vendor where the product was originally purchased for the return and refund policy. All the return and refund processes related to the 70mai products purchased from third-party stores or vendors are subject to the specific policies of the third-party stores or vendors. Please refer to the return and refund policy of the original store or vendor that you purchased your 70mai product for specific information. 70mai is not responsible for their refund and return.
5. Upgrade or Exchange Policy
70mai is unable to exchange any returned product with a different type unless the returned product satisfies all the following requirements:
- The returned product is returned to 70mai for repair or replacement under the 70mai's limited warranty and within the warranty period;
- The returned product is found to be defective and non-repairable by the certified 70mai RMA technicians;
- Products under the same model to the returned product are out of stock, and it is very clear that they will not be available in the near future or the production has already been halted.
If the returned product meets the described requirements, 70mai will offer, at our sole discretion, a variety of options for substitution or an upgrade product. However, if you request a product beyond the free substitution, you may need to pay extra fees.
Important Note: For the new exchange products, you cannot request another substitution unless they are confirmed defective or non-repairable by certified 70mai RMA technicians.
6. Missing Parts Policy
In the event that your ordered product comes to your hands with parts missing, the specific policies depend on where your products are shipped from. Customers must inform us within 7 days of the delivery date if they are missing products’ part or receiving the wrong products.
If your order was not delivered or the ordered product arrived damaged, please contact 70mai customer support. In the event that your ordered product arrived damaged or incomplete due to external damages, please keep all interior and exterior packaging as this is needed when we file the shipping claim with the carrier service we used to ship your order.
We are sorry to learn that you are not 100% satisfied with your purchase. If you have any questions about our products or service. You may reach us by submitting a request.
Specifications
32 GB SD Card
Card Level: U1 level
Recording Time: 1-2 hours (4-8 commutes)
Writing Speed: 30-100MB/s
For
Dash Cam A810 / Dash Cam A800S
Dash Cam A500S / Dash Cam A510
Dash Cam A400 / Dash Cam A200
Dash Cam S500 / Dash Cam Cam 3
Dash Cam M300 / Dash Cam Lite 2
Dash Cam 1S / Dash Cam M310
64 GB SD Card
Card Level: U3 level
Recording Time: 2-4 hours (8-16 commutes)
Writing Speed: 55-100MB/s
For
Dash Cam A810 / Dash Cam A800S
Dash Cam A500S / Dash Cam A510
Dash Cam A400 / Dash Cam A200
Dash Cam S500 / Dash Cam Cam 3
Dash Cam M300 / Dash Cam Lite 2
Dash Cam 1S / Dash Cam M310
128 GB SD Card
Card Level: U3 level
Recording Time:4-8 hours (16-32 commutes)
Writing Speed: 90-100MB/s
For
Dash Cam A810 / Dash Cam A800S
Dash Cam A500S / Dash Cam A510
Dash Cam A400 / Dash Cam A200
Dash Cam S500 / Dash Cam Cam 3
Dash Cam M300 / Dash Cam M310
Dash Cam Lite 2
256 GB SD Card
Card Level: U3 level
Recording Time:8-16 hours (32-64 commutes)
Writing Speed: 90-100MB/s
For
Dash Cam A810 /
Dash Cam A800S /
Dash Cam A510 /
Dash Cam M310
FAQs
Find the answers of most asked questions here.
Why is my memory card not working?
Due to the product characteristics, the memory card of dash cam needs to be formatted frequently, resulting in specific demands on the transfer speed of the memory card. Please use a U1/Class 10 or above memory card (there are more inferior products for this class of card on the market, with poorer durability and performance. It is recommended to use the official 70mai card or TF card from brands such as Longsys, Samsung, SanDisk, Kingston).
Ensure that the stated capacity of the memory card is not any less than 16GB.
Besides downloading the video by connecting your mobile phone directly to the dash cam, what other methods are there to export the image data in the dash cam's memory card?
There are two methods:
1. Turn off the dash cam and connect it to the computer using the data cable supporting USB 3.0 or faster (support mainstream versions of Windows/Mac/Linux computer systems). Once the dash cam is turned on, the removable memory disk will appear on the computer, after which you can copy the needed video or photos to the computer.
2. Remove the memory card from the dash cam and view its contents on a computer using a card reader.
Why does the memory card become hot after the device has been running for a long time?
Possible reasons include:
1. Hot weather: dashcam exposed to direct sunlight. The heat generated by working dash cam is slow to dissipate and the accumulation of heat leads to increased body temperature, hence affecting the memory card slot.
2. The memory card is in the state of continuous reading and writing when working in the dash cam, which will also generate heat.
Things to note regarding memory card heating:
1. If the quality of the memory card is poor and the reading/writing speed is slow, the heating of the memory card will be more severe. Therefore, when purchasing a dash cam, please make sure to also purchase a high-quality memory card with a speed rating that meets the requirements.
2. It is normal for the memory card to heat up, but if the memory card is overheated for a long time, its reading/writing speed and service life may be affected. Therefore, please try to avoid using the dash cam in a high temperature environment and replace the memory card regularly to ensure its reliability.
Why is there a memory card abnormality alert? How can it be solved?
According to different memory card abnormalities, the issues can be addressed with the following methods:
•Low memory card capacity: The memory card capacity supported by this device is 16G-128 GB, please check the memory card capacity.
•Low memory card quality: Video recording generates a large amount of video data, which requires high reading/writing speed of the memory card. Please use memory cards of U1/class10 and above. If the memory card has been used for a long time, the reading/writing efficiency will deteriorate as well, so please replace the memory card in time to ensure the normal operation of the device.
•The memory card needs to be formatted. When a memory card is detected to contain files that were not generated by the dash cam, or is used on the dash cam for the first time, it needs to be formatted.
•The memory card is corrupted. This situation indicates that the memory card’s life span is up, so please replace the card with a new one as soon as possible. Otherwise the dash cam will not work properly.